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Returns & Exchanges


100% Satisfaction Guarantee

Try CoverMyMouth face masks for 7 days. Don't like it? Just let us know and we'll process an exchange or refund  simple.

Let us know within 7 days of receiving your order if you want to exchange your face mask. For any exchanges, we will ship out the exchange upon receiving the new item. Customer is responsible for return shipping costs. Shipping to send out the exchanged item is covered by CoverMyMouth. Masks must be unused and unwashed. 

Clearance and sale items are are final sale only, and cannot be returned.

Customer is responsible for all shipping costs for returns and replacement orders if the exchange is due to no fault of so please be sure to refer to the sizing charts before placing any orders.

Quality Assurance is dedicated to providing you with top quality apparel & merchandise.

Our dedicated inspection teams in our production facilities look over every inch of our garments and other items for imperfections before its packaged. Occasionally a problem may be overlooked or hidden, and we are more than happy to make it right.

Received that wrong item or size? Send us a photo of the item received to and we'll fix it. 

After notifying our Customer Care team, please return the item(s) to the following address:

Merch Stores, LLC
20 Broad St, Suite 1801
New York, NY 10005

Customer Care Contact Form


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